Privacy Policy

Last updated: 01/02/2026

1. Data Controller

Connecta Life
Carrer de Ramon Planiol i Claramunt, 7
08395 Sant Pol de Mar, Spain
Email: stef-cloud@proton.me
Phone: +33 7 66 65 87 74

2. Purposes of Data Processing

We process your personal data for the following purposes:

• Booking management: Processing registrations for spiritual retreats
• Commercial communication: Sending information about our services (with your consent)
• Customer support: Responding to your information requests
• Legal obligations: Compliance with Spanish and European regulations
• Security: Protection of participants and staff

3. Personal Data Collected

We collect the following categories of data:

• Identification data: Last name, first name, date of birth, nationality
• Contact data: Email address, phone number, postal address
• Health data: Medical information necessary for participant safety
• Browsing data: IP address, cookies, pages visited
• Payment data: Billing information (not stored on our servers)

4. Legal Basis for Processing

In accordance with the GDPR and LOPD-GDD, processing is based on:

• Article 6.1.a GDPR: Consent for commercial communication
• Article 6.1.b GDPR: Performance of the service contract
• Article 6.1.c GDPR: Compliance with legal obligations (security, health)
• Article 6.1.f GDPR: Legitimate interest in improving our services
• Article 9.2.a GDPR: Explicit consent for health data

5. Data Retention

Your data is retained for the following periods:

• Booking data: 5 years after the end of the contract
• Health data: 3 years after last participation
• Communication data: 3 years after last contact
• Browsing data: Maximum 13 months
• Accounting data: 6 years (Spanish legal obligation)

6. Data Recipients

Your data may be disclosed to:

• Authorized staff: Team members involved in the organization
• Technical service providers: Hosting, maintenance, under confidentiality agreement
• Competent authorities: If required by Spanish law
• Payment providers: For processing transactions (data not stored)

7. International Transfers

Your data is mainly processed in Spain (EU). In case of transfer to third countries, we ensure appropriate safeguards are in place (European Commission adequacy decision or standard contractual clauses).

8. Your Rights (GDPR and LOPD-GDD)

You have the following rights:

• Right of access (Art. 15 GDPR): Know what data we hold about you
• Right to rectification (Art. 16 GDPR): Correct inaccurate data
• Right to erasure (Art. 17 GDPR): Request deletion of your data
• Right to restriction (Art. 18 GDPR): Restrict processing of your data
• Right to data portability (Art. 20 GDPR): Retrieve your data in a structured format
• Right to object (Art. 21 GDPR): Object to the processing of your data
• Right to withdraw consent: At any time for processing based on consent

9. Exercising Your Rights

To exercise your rights, contact us:

• Email: stef-cloud@proton.me
• Mail: Connecta Life, Carrer de Ramon Planiol i Claramunt, 7, 08395 Sant Pol de Mar, Spain
• Response time: Maximum 1 month (2 months if complex)

10. Right to Lodge a Complaint

If you believe your rights are not being respected, you can file a complaint with:

Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6, 28001 Madrid, Spain
Phone: +34 901 100 099
Website: www.aepd.es

11. Cookies and Similar Technologies

Our site uses:

• Technical cookies: Necessary for the operation of the site
• Analytical cookies: To measure audience (with your consent)
• Preference cookies: To remember your choices

You can manage your preferences via your browser settings.

12. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data
• Restricted access to personal data
• Staff training on data protection
• Regular security audits

13. Minors

Our services are not intended for minors under 18 years old. We do not knowingly collect personal data from minors.

14. Changes to This Policy

This policy may be amended. Any substantial changes will be notified to you by email or via our website. The current version is always available on this page.

15. Contact

For any questions regarding this privacy policy:

Connecta Life
Carrer de Ramon Planiol i Claramunt, 7
08395 Sant Pol de Mar, Spain
Email: stef-cloud@proton.me
Phone: +33 7 66 65 87 74