Privacy Policy

Last updated: 05/17/2026

1. Data Controller

Connecta Life
Carrer d'Amàlia Soler, piso 2
08720 Vilafranca del Penedès, Barcelona, Spain
Email: stef-cloud@proton.me
Phone: +33 7 66 65 87 74

2. Purposes of Data Processing

We process your personal data for the following purposes:

• Booking management: Processing of registrations for spiritual retreats
• Commercial communication: Sending information about our services (with your consent)
• Customer support: Responding to your information requests
• Legal obligations: Compliance with Spanish and European regulations
• Safety: Protection of participants and staff

3. Personal Data Collected

We collect the following categories of data:

• Identification data: Last name, first name, date of birth, nationality
• Contact data: Email address, phone number, postal address
• Health data: Medical information necessary for the safety of participants
• Browsing data: IP address, cookies, pages visited
• Payment data: Billing information (not stored on our servers)

4. Legal Basis for Processing

In accordance with the GDPR and the LOPD-GDD, processing is based on:

• Article 6.1.a GDPR: Consent for commercial communication
• Article 6.1.b GDPR: Performance of the services contract
• Article 6.1.c GDPR: Compliance with legal obligations (safety, health)
• Article 6.1.f GDPR: Legitimate interest for the improvement of our services
• Article 9.2.a GDPR: Explicit consent for health data

5. Data Retention

Your data is retained for the following periods:

• Booking data: 5 years after the end of the contract
• Health data: 3 years after the last participation
• Communication data: 3 years after the last contact
• Browsing data: 13 months maximum
• Accounting data: 6 years (Spanish legal obligation)

6. Data Recipients

Your data may be shared with:

• Authorized staff: Team members involved in the organization
• Technical providers: Hosting, maintenance, under confidentiality agreement
• Competent authorities: Where Spanish law requires it
• Payment providers: For transaction processing (data not stored)

7. International Transfers

Your data is primarily processed in Spain (EU). In the event of a transfer to third countries, we ensure that appropriate safeguards are in place (European Commission adequacy decision or standard contractual clauses).

8. Your Rights (GDPR and LOPD-GDD)

You have the following rights:

• Right of access (Art. 15 GDPR): To know what data we hold about you
• Right to rectification (Art. 16 GDPR): To correct inaccurate data
• Right to erasure (Art. 17 GDPR): To request the deletion of your data
• Right to restriction (Art. 18 GDPR): To restrict the processing of your data
• Right to data portability (Art. 20 GDPR): To receive your data in a structured format
• Right to object (Art. 21 GDPR): To object to the processing of your data
• Right to withdraw consent: At any time for processing based on consent

9. Exercising Your Rights

To exercise your rights, contact us:

• Email: stef-cloud@proton.me
• Postal mail: Connecta Life, Carrer d'Amàlia Soler, piso 2, 08720 Vilafranca del Penedès, Barcelona, Spain
• Response time: 1 month maximum (2 months if complex)

10. Right to Lodge a Complaint

If you consider that your rights are not being respected, you may lodge a complaint with:

Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6, 28001 Madrid, Spain
Phone: +34 901 100 099
Website: www.aepd.es

11. Cookies and Similar Technologies

Our site uses:

• Technical cookies: Necessary for the operation of the site
• Analytical cookies: To measure audience (with your consent)
• Preference cookies: To remember your choices

You can manage your preferences via your browser settings.

12. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data
• Restricted access to personal data
• Staff training on data protection
• Regular security audits

13. Minors

Our services are not intended for minors under 18. We do not knowingly collect personal data from minors.

14. Changes to This Policy

This policy may be modified. Any substantial change will be notified to you by email or via our website. The current version is always available on this page.

15. Contact

For any question regarding this privacy policy:

Connecta Life
Carrer d'Amàlia Soler, piso 2
08720 Vilafranca del Penedès, Barcelona, Spain
Email: stef-cloud@proton.me
Phone: +33 7 66 65 87 74
Publication director: Stéphane Lavergé